Privacy Policy

Protecting your privacy is important. So is providing you with an unrivalled level of service. Memigo Money is fully committed to providing you with a personalised service that meets your expectations and safeguards your privacy.

The following policy statement outlines how we may collect and use information about you and gives certain assurances on things we will not do.

We may collect personal information about you from sources including:
a. When you contact us with an enquiry or in response to a communication from us;
b. From publicly available sources such as the electoral roll;
c. From referencing agencies that may verify your identity, in accordance with the money laundering regulations;
d. When you agree to buy a product/service from us.

2. We will use your personal information for purposes including:
a. To help provide quotations, administer your policy and for compliance reviews where we have a duty to do so.
We may transfer our rights and duties under any agreement in the execution of your business;
b. To write, telephone or e-mail you with details about products and services which we provide ourselves to customers, and which we think could be of particular value to you. These could include improved premium rates, special offers and customer satisfaction research.
If you do not want this type of contact, please write to us at Memigo Money Ltd, Network House, Badgers Way, Oxon Business Park, Shrewsbury SY3 5AB.
Alternatively you can e-mail us at info@memigo.com at any time to change your preferences;
c. To help administer accounts, products and services for which you are a customer;
d. To help detect fraud or loss;

3. Some services are provided to Memigo Money ltd by third parties such as processing business or obtaining compliance or regulatory advice, which warrant the disclosure of more than just your basic contact details.
You agree that personal information held by Memigo Money Ltd may be disclosed on a confidential basis, and in accordance with the Data Protection Act 1998, to any such third parties.
You also agree that this information may be transferred electronically, e.g. email and you agree that ourselves, or any such third party, may contact you in future by any means of communication which we consider appropriate at the time.
We will never make your details available as part of a mailing list to any third parties for their marketing purposes.
If you ask, we will tell you what information we hold about you and provide a copy in line with the Data Protection Act. (We reserve the right to make the appropriate statutory charge)

You should let us know if you think any information we hold about you is inaccurate so that we can correct it.
We will store your details on computer, but will not keep them longer than necessary. We take appropriate steps to ensure that personal data is held safely on our servers, with security systems preventing unauthorised access.

4. Product Providers, Lenders and Investment Managers may administer your policy, any existing policies you may have with them and provide other services, from centres in countries outside Europe (such as India and the USA) that do not always have the same standard of data Protection laws as the UK.
However, they are required to put a contract in place to ensure that your information is adequately protected, and they will remain bound by their obligations under the Data Protection Act even when your personal information is processed outside Europe.

Telephone Calls

For our joint protection and for staff training, some calls may be recorded and/or monitored.
This is in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Cookies

"Cookies" are small files that are saved to your computer, and help to personalise services and record information about your visit on our website.
We use this data in order to improve the service we give you.
Our cookies are generally set to last for 30 days, but you may delete or block cookies with your browser settings if you so wish.

External Links

Where we link to external websites Memigo Money Ltd cannot be responsible for the content of such sites.